strategies for getting people around Web applications with lots of screens including application maps and four distinct kinds of navigation.

or startups that sell something, metrics like average revenue per user (ARPU) and customer lifetime value (CLV) are vastly more valuable than detailed pageview tracking. It doesn't make any sense to focus on pageviews (an approximation for value) when you can measure the real thing directly.

A collection of webapps for small business

Explaining User Experience Design to High Schoolers (and other new audiences)